FAQ

What if the AP is not online?

a. Whether the fat and thin mode of the AP is the same as that of the AC.

b. Whether the DHCP function is enabled for the uplink management address of the AP.

c. Initialize the AP

a. Whether the webpage cache is cleared, arp -d clears the computer MAC table.

b. Whether the IP of the AP can be pinged normally.

c. The network card is enabled and disabled.

a. Whether to enter the URL to switch after logging in.

b. The old version can only be switched by upgrading.

c. The new version supports direct switching between fat and thin modes in the upper right corner.

1. The bridge cannot be managed?

Slave bridges can only be managed on the master bridge.

2. Can’t log in to the website?

The IP address is incorrect, and the automatically obtained IP is the IP segment of the router gateway. Not the bridge management IP.

a. Reduce the transmit power. Reduce interference between APs.b. Whether the number of users is too large.c. Initialize AP configuration and upgrade operations.d. Whether there is a problem with the network cable or poor contact.e. Wireless bandwidth is set to 40MHz.

a. WeChat authentication requires applying for a WeChat official account, and enabling WeChat to connect to WIFI and store functions.

b. The AC of BW series supports local epistemology. Other ACs need to register with the cloud platform to support WeChat authentication.

c. Copy the password, SSID, ShopId, AppId, SecretKey and other parameter information in WeChat. Relevant settings are required

a. The panel AP can access IPTV, but the service data and IPTV data are in the same network segment.b. If the IPTV needs to be divided into VLANs, the POE switch connected to the AP needs to be connected to the VLAN switch.

a. Clear the webpage cache.

b. Replace Google, Maxthon, 360 and other browsers.

c. Run CMD and enter arp -d to clear the computer’s MAC address.

d. Disable and then enable the network card.

e. Change the computer to view the web page to ensure that the computer is free of viruses.

a. Log in to www.yowifi.net for account registration.

b. After successful registration, use the account to log in. Create a management device type. Choose the correct business type. Such as commercial WIFI, or CPE and other services.

c. Create a store and copy the store binding code to AC, AP and other devices. Realize remote online management across regions.

d. AC bypass does not support cloud platform management, AP only supports cloud platform management in gateway mode.

a. Whether the network cable is normal.

b. Whether the AP is normal.

a. Reduce the transmit power. Reduce interference between APs.

b. Whether the number of users is too large.

c. Initialize AP configuration and upgrade operations.

d. Whether there is a problem with the network cable or poor contact.

e. Wireless bandwidth is set to 40MHz.

a. The wireless AP can be divided into different service VLANs by SSID.

b. If the panel network port needs to be divided into VLAN, the POE switch needs to be connected to the vlan switch.

a. Whether to enter the URL to switch after logging in.

b. The old version can only be switched by upgrading.

c. The new version supports direct switching between fat and thin modes in the upper right corner.

a. The power supply chip of the POE switch is not compatible with the AP.

b. Whether there is a problem with the AP.

c. Whether the voltage of 220 volts is too low.

d. Check whether there are too many APs.

a. Whether the power socket is normal.

b. Whether the smart routing indicator is flashing.

c. Whether it has been damaged by lightning strikes.

a. Whether the smart routing is normal.

b. Change the AP to fat AP mode.

c. AP initialization and upgrade to new version.

a. The smart routing POE module may be soldered.

b. The power module chip is not compatible

a. Whether the AP can connect to the Internet normally.b. Whether the correct SSID is connected.c. Whether the data is configured correctly.d. Initialize AP configuration.e. The IP address pool of DHCP is not enough.

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